Reference

How sattagodnet Handles Your Privacy

This Privacy Policy explains exactly what personal data we collect when you open an account or use our lobby, how we store and process it, and the rights…

Data collected only as neededYour rights, clearly statedContact us to access or delete your dataIndia-specific data handling
sattagodnet How sattagodnet Handles Your Privacy
PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you want to access the data we hold about you, request a correction, or ask us to delete your account information, our privacy team is reachable through the channels below. We aim to respond to all data-related requests within seven working days of receipt.

Team online

Email Support

Write to our dedicated privacy address and describe your request clearly. Include your registered email so we can verify your identity before acting on any data change or deletion request.

Live Chat

Open the chat widget from any page on sattagodnet and choose the Privacy or Account topic. A support agent can log your request and route it to the correct team within minutes.

Help Centre Form

Submit a written request through our Help Centre contact form. Select the Data and Privacy category so the ticket reaches our compliance team without delay.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We use industry-standard encryption on all data in transit and at rest. Cookie preferences can be managed from your browser settings at any time, and we only set…

Encryption in Transit

All data exchanged between your device and our servers travels over TLS encryption.

Cookie Management

We set three categories of cookies: strictly necessary session cookies, security cookies, and anonymised analytics cookies.

Account Security Practices

Two-factor authentication is available on every account. Login attempts from unrecognised devices trigger an email alert so you can act…

Data Retention Policy

We keep your account data for as long as your account is active and for the period required by applicable…

Your Right to Access

You may request a copy of the personal data we hold about you at any time.

Right to Deletion

You can ask us to delete your account and associated personal data.

Common Questions About Your Privacy on sattagodnet

We have collected the questions our account holders ask most often about data, cookies, account records, and their rights. If your question is not here, use the contact paths in the section above to reach us directly.

We collect your name, email, contact number, and date of birth at registration. Once you start transacting, we also record payment method details — such as your UPI ID or the Paytm number linked to your account — along with transaction amounts and timestamps.

We share data only with payment processors like UPI, Paytm, and PhonePe to complete your transactions, and with service providers who operate under strict data agreements with us. We do not sell your personal information to any outside party.

After account closure, we retain transaction records for the period required by applicable Indian financial and tax regulations. Data that is no longer legally required is deleted or irreversibly anonymised in our next scheduled purge cycle.

Send a request to our privacy team via email or through the Help Centre form, selecting the Data and Privacy category. Include your registered email address so we can verify your identity. We deliver a structured export within seven working days.

Yes. Submit a deletion request through email or live chat. We will remove your data from active systems promptly. Some transaction records linked to UPI or Paytm may be retained for the period required by Indian law before permanent deletion.

We use necessary session and security cookies that cannot be disabled without breaking account functions, and optional anonymised analytics cookies you can block in your browser settings. Blocking analytics cookies does not affect your access to games or payment flows.

Contact our support team immediately via live chat or email. Change your password right away and enable two-factor authentication if it is not already active. We will investigate the access logs for your account and update you within 48 hours.